Call Center Solutions

Professional Call Center Solutions-Customized Call Center Solutions for Everyone

NORBELL'S Offshore Call Center Outsourcing Total Solutions: EXCELLENCE IN MEETING DELICATE CUSTOMER NEEDS The uniqueness of our call center services and portfolio are achieved and defined by our value-added and customized call center total solutions.

INBOUND CALL CENTER

For an outsourced call center, inbound services should be seamless, completely transparent to your customers.

OUTBOUND CALL CENTER

Norbell's outbound call centers have been developed to handle all of your outbound telemarketing needs.

CALL CENTER TRAINING

In a contact center operation, hiring skilled agents and employees is a must.

CRM

Norbell offers a comprehensive product and service portfolio. Unique and customized selection of solutions.

QUALITY MONITORING

Most effective methods for improving the level of service you provide to your customers.

TECHNOLOGY

Norbell offers a comprehensive product and service portfolio. Unique and customized selection of solutions.

THIRD PARTY VERIFICATION

Telemarketing Companies as well as Phone Service providers are required to use a TPV in selling products or services.

CUSTOMER SERVICE

Norbell’s Customer Service covers the entire life cycle of each product and service that we support.

OTHERS

We also offer services like Virtual Office Agent, Remote Pizza Agent , Consulting Services, and many more...

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