15 +

Years of Experience

Decades of experience and a vast vendor network

10 k

Total Customers Served

Guranteed revenue growth and higher compliance & QA scores

Some of our esteemed customers, with multi-million dollar market value

Gain Insights From Every Interaction.

Take your Customer Experience to the Next Level with Norbell's AI-ready Contact Center Solution

Real-time Dashboard

Robust dashboards that show real-time data about agent-customer conversations through multiple channels.

Agent Analytics

Real-time information about the interaction source, the agent involved in the interaction, and the context of interaction.

Industries We Serve

  • Financial Services
  • Telecommunication
  • Information Technology
  • Retail
  • Healthcare
  • Insurance
  • Travel and Transportation
  • Education
  • Government
  • HVAC & Construction
  • Hospitality

Inbound Services

  • Customer Care
  • Order Management
  • Remote Pizza Agents
  • Restaurant Order Taking
  • Technical Support
  • Help Desk
  • Lead Qualification
  • Travel Booking
  • Dealer Location
  • Shipping Status

Outbound Services

  • Lead Generation
  • Prospect Qualification
  • Market Research
  • QA Surveys
  • Customer Retention
  • Telemarketing & Sales
  • Scedule Setting
  • After Market Sales
  • Pre & Post Sales Offers
  • Greetings & Reminders

Why Choose Us?

  • No minimum contract required
  • No setup fee, No hidden cost
  • No hardware/software license fee
  • Strict quality control
  • Highly competent full time agents
  • Customize campaigns
  • Brand alignment and representation
  • Stringent data security
50 + Global Clients

Services We Offer

Our unwavering commitment to service excellence drives us to consistently elevate our offerings for a global clientele. By capitalizing on the latest in contact center technology, we ensure that our clients have access to advanced, flexible solutions that adapt to their specific requirements

Inbound & Outbound Calls

We offer state-of-the-art inbound and outbound customer support from our call centers, with a large volume of competent and highly skilled agents.

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Voice & Non-Voice

Voice & non-voice-based customer communications, offering quality customer engagement across communication channels.

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100% Quality Assurance

Our call center solutions include 100% quality assurance across multiple channels to ensure superior engagements with customers.

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Digital Solutions

As a premier BPO company , Norbell also specializes in a number of digital solutions that help businesses automate operations & gain success.

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Virtual Assistance

Our customer support ensures that they always provided accurate & updated information about the technical aspects of their products and services.

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Live Chat Support

We help software companies and technology developers ensure efficient and effective communication with their customers through our Live Chat.

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Our Clients Reviews

See what our top clients have to say about our services