15 +

Years of Experience

Decades of experience and a vast vendor network

10 k

Total Customers Served

Guranteed revenue growth and higher compliance & QA scores

Some of our esteemed customers, with multi-million dollar market value

Gain Insights From Every Interaction.

Take your Customer Experience to the Next Level with Norbell's AI-ready Contact Center Solution

Real-time Dashboard

Robust dashboards that show real-time data about agent-customer conversations through multiple channels.

Agent Analytics

Real-time information about the interaction source, the agent involved in the interaction, and the context of interaction.

Services We Offer

Our unwavering commitment to service excellence drives us to consistently elevate our offerings for a global clientele. By capitalizing on the latest in contact center technology, we ensure that our clients have access to advanced, flexible solutions that adapt to their specific requirements

Inbound & Outbound Calls

We offer state-of-the-art inbound and outbound customer support from our call centers, with a large volume of competent and highly skilled agents.

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Voice & Non-Voice

Voice & non-voice-based customer communications, offering quality customer engagement across communication channels.

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100% Quality Assurance

Our call center solutions include 100% quality assurance across multiple channels to ensure superior engagements with customers.

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Digital Solutions

As a premier BPO company , Norbell also specializes in a number of digital solutions that help businesses automate operations & gain success.

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Virtual Assistance

Our customer support ensures that they always provided accurate & updated information about the technical aspects of their products and services.

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Live Chat Support

We help software companies and technology developers ensure efficient and effective communication with their customers through our Live Chat.

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