15
+
Years of Experience
Decades of experience and a vast vendor network
10
k
Total Customers Served
Guranteed revenue growth and higher compliance & QA scores
Decades of experience and a vast vendor network
Guranteed revenue growth and higher compliance & QA scores
Norbell’s mission to make its customer successful by offering innovative combinations of talented people backed by latest call center technology at exceptional value for money.
We create new opportunities by playing a key role in guiding our clients to emerging and traditional offshore call center outsourcing destinations within the framework of our client's distinct needs and requirements.
We are a full call center outsourcing services provider company. We are one of the largest call center outsourcing (Business Process Outsourcing) service provider companies in North America.
We started our telephone based tele marketing services and tele support services in 1998. Strict call center quality control, stringent data security policies, highly competent call center agents and robust call center technology enabled us to become the most trusted and reliable call center outsourcing services company in Toronto. We provide offshore call center outsourcing service to all size of business houses based in any part of the world.
We as a call center outsourcing firm in Toronto are specialized in all type call center services, products, technologies, management programs and computer-telephony integration. We deliver to customers worldwide a selection of call center services and packages with exceptional quality and services at affordable and competitive prices. Our in-depth understanding of the call center business and call center technology enable us to provide our customers with unique call center solutions.
As a leader and fast growing company in the Offshore Outsourced Call Center marketplace , Norbell is strategically well positioned to grow the business to much higher levels.
Norbell has a dedicated team of technical professionals and is strategically linked to a huge base of experts in India for value added support. This network of support professionals provides Norbell with the unique ability to address outsourced call center support issues quick and effectively.
Norbell's rapid growth can directly be attributed to its very strong team of management professionals that possess a great depth and knowledge of the telecommunications marketplace. Our managers all share the vision of the company and are given the ability and autonomy to act as entrepreneurs within the organization.
Norbell Ltd. has formed strategic alliances with a number of selected manufactures, distributors, resellers, integrators and other technology and service providers to ensure that the best resources can be utilized when addressing the needs of its customers.
Our extensive experience in the telecommunications services and network industry ensures that our call center solutions are the best. Our success is achieved through telecommunications expertise, consulting program and project management, design, planning, engineering, implementation and commissioning.
Our call center management and engineering teams are the key to our success. Each member of the team is well qualified and experienced in their area of responsibility. The organization's structure and management are very effective and responsive to customer’s opportunities and deliverables. The organization structure allows proactive decision making and service customization.
Our global strategic alliances are key in the delivery of international call center business opportunities and projects. The alliances provide us with the ability to provide end-to-end call center solutions with innovative products and technologies at very attractive prices.
Norbell have formed strategic alliances with a number of selected manufacturers, distributors, resellers, integrators and other technology and service providers to ensure that the best resources are utilized when addressing the needs of its customers.
Norbell's prime strategic alliance is a world leading telecommunication service providing company in North America, for which we provide both program management and technology based solutions in meeting client communication needs. With one of the world's most robust and reliable public switched networks, this reputable company provides advanced voice, data and image communications to more than eight million business and residence customers across North America.
Another prime strategic alliance of Norbell has consistently been among the first to market business communications solutions that advance technology and set new industry standards for innovation and performance.
While widely recognized for delivering strategic advantage through innovation, this significant manufacturing and development company has always respected the fundamental importance of voice communications to every business, large and small -- and the desire of most to maintain reliability while capitalizing on the latest advances. We call it Intelligent Evolution. It provides our customers with a reassuring balance between innovation and investment protection.
Your Trusted Partner for Call Center Outsourcing
