Norbell has developed a robust CRM software that enables you to manage your business easily at anytime from anywhere. The CRM software enables you to interact with the customers - from lead to payment and customer service. With this software you can easily manage your Reseller, Sales process and Customer Service from a single location.

Dashboard

  • Web based business and administration application
  • Easy access to all your Member Information and History
  • Access anywhere using an Internet browser and connection
  • Unlimited user logins with custom access levels
  • Important Statistics and 1-click access to all the modules

Resellers

  • Multi-Level Reseller Management
  • Manage Users and Agents of Resellers and Sub-Resellers
  • Assign permissions to Users
  • Manage Products and assign Products to Resellers
  • Option for Resellers to set their own Retail Price

Suppliers

  • Complete Supplier Management
  • Add Suppliers for your business
  • View and Modify existing suppliers



Products/Services

  • Can be customized for any type of Products
  • Configure your products for your business
  • Track sales by products throughout the system
  • Extensive search capabilities to filter Customers by product
  • Automated product fulfillment

Accounts

  • Payable/Receivable Statements with Date filtering facility
  • Payable/Receivable Invoices (Summary & Details)
  • Real time vendor account payables tracking
  • Profit Statement


Reports

  • Member Information Report (Summary & Details)
  • Reseller Information Report (Summary & Details)
  • Renewal Forecast Report (Summary & Details)
  • Sales Report
  • Report Archive

Manage Orders

  • Upload Sales (in CSV/XML formats)
  • Pending and Released Orders
  • Generate Invoices for Members and downline Resellers
  • Discount Report

Support

  • Member Search
  • View and Modify Member Details
  • View and Resolve Support Tickets
  • Manage Support Agents
  • Manage and Search Knowledge Base

Settings

  • Commission/Markup Settings
  • Discount Settings
  • Special Discount Rate Settings for Individual Resellers
  • Settings for Support Module
  • Show/Hide Items Settings

Resellers

  • Multi-Level Reseller Management
  • Manage Users and Agents of Resellers and Sub-Resellers
  • Assign permissions to Users
  • Manage Products and assign Products to Resellers
  • Option for Resellers to set their own Retail Price
Request Free Quote

Your Trusted Partner for Call Center Outsourcing

Quick Links
Get in Touch

Copyright© 2025. A Division of NaXicor. All rights reserved www.norbell.com